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Planning on using Uber on New Year’s Eve? Curious about when Uber’s surge prices & passenger demand will be highest this New Year’s Eve?
The answer is: between 11.30pm and 3.15am.
Uber is expected to deliver more than 15 million trips this New Year’s Eve (2017), so fares may be particularly high as people leave their festivities and head home for the evening.
If you have a complaint or issue with an Uber trip — or your Uber driver — filing a complaint directly to Uber Customer Service is highly recommended (and it’s also very easy to do).
Here’s how to file an Uber Complaint:
What happens if you’re in an accident during an Uber trip, or if an Uber driver is involved in an accident?
Below is a guide to Uber accidents, for passengers and drivers.
Yes. In some cases, animals are allowed in Uber vehicles.
Depending on the federal and local laws in your specific city, service animals are generally allowed to accompany riders.
Visually-impaired passengers and passengers who possess ‘service licenses’ for pets (i.e., therapy animals, guide dogs, etc) are always allowed to bring animals into an Uber vehicle.
For regular pets (i.e., non-service pets & other animals), it is up to the discretion of your specific Uber driver.
In all cities where Uber is available, Uber is (technically) a 24 hour operation.
Uber’s App is never ‘turned off’. In other words, customers are always able to access the Uber App and order a ride – as long as vehicles are available in their area.
And, in most cities, because of Uber’s size and growing ubiquity, there are almost always Uber drivers on the road, no matter what time of day or night.
Getting an invoice for your Uber trip is simple.
When your Uber trip ends, a receipt/invoice is sent to the email address associated with your Uber account.
However, if you aren’t receiving receipts — or you’d just like to review past receipts associated with your Uber trip history — below is a step-by-step guideline to manually requesting invoices for past rides (including premium services like UberSUV, UberLUX, and UberBLACK).
Looking for the Uber customer service number?
To Contact Uber (in case of emergency), call their toll-free number at:
800-353-8237 (U B E R)
‘Why doesn’t my Uber promo code work?’
If you’re having trouble using a promo code (or applying Uber credit for a trip), check out our guide below to learn how to ensure your promo code is applied properly:
Curious about how your Uber fare is affected by heavy traffic or congestion?
Continue reading “Uber Fare Traffic – Uber Fare Adjustments”
You can contact Doordash Customer Support at this phone number:
(844) 285-0248